Every order, every drop, every rider — modeled for the metrics that actually move your P&L. Share live dashboards with operators, export to Snowflake or BigQuery for analysts.
Everything ops analytics does,
Live ops dashboards
Utilization, drops per hour, SLA, cost per drop — per zone, per vehicle, per merchant.
SLA heatmaps
Spot the streets where promises slip before they show up in reviews.
Anomaly alerts
Model-driven alerts when the curves bend the wrong way — before a shift ends.
Cohort & retention
Rider cohorts, customer cohorts, merchant cohorts — compare like-for-like.
Warehouse export
Native connectors to Snowflake, BigQuery, Redshift, and Postgres.
Finance-grade audit
Every decision logged, every route priced, every surcharge traceable.
Where makes the difference.
Ops leadership
Daily, weekly, and MBR-ready views of the entire last mile.
Finance teams
Unit economics down to the drop, ready for reconciliation.
Data & analytics
Clean, modeled event streams — no ETL spaghetti.
Explore the rest of Nexa Ops
Give your riders the edge the .
Talk to our team. We'll benchmark your current operation and show you exactly where Nexa Ops unlocks speed and margin.