Control tower for your entire last mile. Auto-assignment when you want it, manual override when you need it, and instant rebalancing when demand shifts across zones.
Everything live dispatch does,
Auto-assignment
Match orders to riders by distance, capacity, SLA risk, and rider score — in milliseconds.
Zone rebalancing
Move supply into surge zones automatically before the SLA starts slipping.
Manual overrides
Dispatchers stay in control with drag-to-reassign, bulk actions, and reason codes.
Shift & fleet health
Live view of fleet utilization, idle time, and availability by zone.
Incident workflows
Auto-escalate no-shows, accidents, and customer unreachable events.
Merchant integrations
Native Shopify, Salla, Zid, and REST ingestion — live order-to-rider under 3 seconds.
Where makes the difference.
Quick commerce
10-minute promises without burning the fleet on idle kilometers.
Food delivery
Batch, multi-restaurant pickups with heat-prep timing.
On-demand services
Home services, laundry, same-day retail — anywhere a human shows up.
Explore the rest of Nexa Ops
Give your riders the edge the .
Talk to our team. We'll benchmark your current operation and show you exactly where Nexa Ops unlocks speed and margin.